Last updated: January 2026 Version 3.2

38okbajee Terms & Conditions — Full Terms for Accounts, Betting & Payments

38okbajeePlease read these Terms & Conditions carefully before opening an account on — and before you start using — the platform. Your rights, responsibilities, and all rules governing the platform are clearly set out here.

We want you to make informed decisions. That's why everything is written in plain language instead of complex legal jargon. If you have any questions, contact our support team.

Important Notice

38okbajeeBy registering an account on -, you are deemed to have read and accepted these Terms & Conditions in full. Registration by anyone under the age of 18 is strictly prohibited.

01

General Terms & Conditions

38okbajeeBy using -'s website or mobile application, you automatically agree to these Terms & Conditions. These terms are subject to change — any updates will be announced via a notice on the platform.

Terms & Conditions 38okbajee — serves as a legal agreement between the platform and its members. By accepting membership, you confirm that you have read, understood, and fully agreed to all clauses and sub-clauses of this agreement.

38okbajee We reserve the right to modify, add to, or remove any part of these Terms at any time. Continued use of the platform after changes have been made will be considered your acceptance of the updated Terms.

Please Note

These Terms & Conditions have been written in Bengali for convenience. However, in the event of any dispute, the original legal document shall prevail.

02

Account Registration

38okbajeeEach person may register only one account on -. If multiple accounts are found under the same individual, all of them will be closed and any associated balances may be forfeited.

All information provided at the time of registration must be accurate, up-to-date, and complete. If an account is created using false information, we reserve the right to close it at any time 38okbajeebelongs to -.

  • Your full legal name, date of birth, and contact details must be provided accurately
  • The registered mobile number must be active and registered in your own name
  • Only one account is allowed per email address
  • Keep your password strong and never share it with anyone
  • Report any suspicious activity on your account immediately
03

Age & Identity Verification (KYC)

38okbajee As a responsible platform, we ensure that only individuals aged 18 or above may use our services. Providing your correct date of birth at the time of registration is mandatory.

KYC (Know Your Customer) verification must be completed before submitting a withdrawal request. This requires submitting a copy of your National ID (NID), passport, or driving licence.

Verification type Accepted documents Duration
Identity VerificationNID / Passport / Driving Licence1–2 business days
Address VerificationUtility bill / bank statement1–2 business days
Payment verificationBKash/Nagad screenshot24 hours
04

Financial Transactions

38okbajeeAll financial transactions on - are conducted in Bangladeshi Taka (BDT). Specific limits apply to both deposits and withdrawals.

Withdrawals can only be made to the same payment method used for the original deposit. Withdrawals to third-party accounts are strictly prohibited.

  • Instant deposit available via bKash, Nagad, and Rocket
  • Withdrawal requests are processed within 30 minutes to 2 business days
  • All transactions are free of charge — no hidden fees
  • Withdrawals are prioritised for KYC-verified accounts
Prohibited

If money laundering or suspicious financial activity is detected 38okbajee Will immediately suspend the account and notify law enforcement.

05

Bonus & Promotion Terms

38okbajee-'s bonuses and promotions are offered under specific terms. By accepting a bonus, you agree to those specific terms.

Each bonus has its own wagering requirement. Bonus balance cannot be withdrawn until the wagering requirement has been met.

  • Each member may claim each bonus offer once only
  • Welcome bonus wagering requirements are typically 10x–30x
  • Different wagering contribution rates may apply for bets placed on certain games
  • Bonus balance must be used before it expires
  • We reserve the right to cancel bonuses if promotion terms are violated
06

Betting Rules

38okbajeeIt is the member's responsibility to read all market-related rules before placing a bet on -. Once a bet is confirmed, changes or cancellations are generally not possible.

Rules may differ between pre-match and live betting. Separate rules apply to each sports market and are displayed alongside the relevant market.

✓ Permitted betting activity
  • Pre-Match & Live Betting
  • Combining multiple bets (accumulator)
  • System bets on valid markets
  • Use of the Cash-Out feature
✕ Prohibited activity
  • Match fixing or use of insider information
  • Betting with automated bots
  • Betting with the intent to abuse bonuses
  • Placing the same bet across multiple accounts
07

Prohibited Activities

38okbajeeCertain activities are strictly prohibited in order to protect the integrity of -'s services. Any violation of these prohibitions will result in permanent account closure.

  • Operating an account under someone else's identity
  • Attempting to hack or manipulate platform software
  • Betting via automated bots or scripts
  • Money laundering or any illegal financial activity
  • Threatening or harassing other members
  • Claiming bonus benefits in breach of promotion terms
  • Intentional exploitation of system bugs or errors for personal gain
Consequences

If any of the above activities are proven, all associated accounts will be closed, balances forfeited, and legal action may be taken.

08

Account Closure & Suspension

38okbajee We reserve the right to suspend or close any account at any time and for any reason. However, a member's balance will not be withheld without legitimate grounds.

Members may also request to close their account at any time. Any remaining balance must be withdrawn before closure — withdrawals will not be possible once the account is closed.

Self-Exclusion feature

As part of responsible gaming, any member may temporarily suspend their account for 30 days, 6 months, or permanently. This feature is available free of charge.

09

Responsible Gaming

38okbajee Betting should be a form of entertainment — not a source of addiction. That's why we pay close attention to every member's mental and financial well-being.

  • Option to set your own deposit limits
  • Option to set daily or weekly betting limits
  • Self-exclusion option (temporary or permanent)
  • If suspicious activity is detected, the support team will reach out
  • Provision of professional support resources for problem gambling
10

Changes, Disputes & Contact

38okbajee These Terms & Conditions may be updated at any time. For significant changes, members will be notified in advance via email or in-app notification.

If a dispute arises, please contact the support team in the first instance. Most disputes are resolved within 72 hours. Complex cases are escalated to a higher level and a final decision is communicated within a maximum of 14 business days.

Contact address: support@38okbajee.bet — Active 24 hours a day, seven days a week.

Why are our Terms & Conditions transparent?

Transparency 📖
Written in plain language
38okbajeeThe Terms & Conditions of — are written in plain, straightforward language — not complex legal jargon — so that any member can read and understand them on their own.
Security 🔐
Your Rights Are Protected
Every term here protects not just the platform, but its members too. 38okbajee Committed to fair play.
Updates 🔄
Regular Updates
In line with evolving industry standards and regulatory requirements 38okbajeeThe Terms & Conditions of — are updated from time to time, and members are notified in advance.
Support 💬
Fast dispute resolution
If you have any questions about a specific term, contact our support team — available 24 hours a day. 38okbajee Delivers fast and honest resolutions.
Responsibility 🛡️
Responsible Gaming Commitment
Responsible gaming tools are built into our rules — not just stated, but actively available for members to use.
Privacy 🔒
Data privacy guaranteed
Members' personal information is never shared with third parties — this is 38okbajee-'s core commitment.

Frequently Asked Questions

38okbajeeThe mobile number or email address registered on — can be changed, but this cannot be done directly by the user — for security reasons, all such changes must be processed through the support team. Start by logging in and contacting us via live chat, or send an email to support@38okbajee.bet. You will be asked to verify your identity using your NID or registered name. Once confirmed, the update is typically completed within 24 hours. After the change, a confirmation message will be sent to the old number or email address. This process is handled through verification rather than directly by the user in order to protect account security.

If a match or tournament is cancelled or postponed 38okbajeeSettlements are processed in accordance with the specific rules of —. For pre-match bets: if a match is cancelled before it begins, the full stake is refunded. If a match is abandoned before the specified threshold (e.g., before 5 overs in cricket or before 60 minutes in football), the bet is voided and the stake returned. If the match is abandoned after that threshold, the result at the time of abandonment may be taken into account. For live bets, stakes placed during a break are generally refunded. For full details, refer to the rules for each individual market or contact support.
📋

Done reading the terms? Get started now

Now that you know the rules — 38okbajeeOpen an account on — and enjoy a safe, entertaining betting experience.

18+ | Play Responsibly | Terms Apply

বাংলা